Photo: Cox Fleet Services
Cox Fleet Services

Cox Automotive puts focus on mobile maintenance

April 3, 2024
The company is meeting the demand for mobile fleet services with technology and technician training.

For Cox Automotive, all indicators were pointing in the same direction. The Indianapolis-based subsidiary of Cox Enterprises recognized that the growth of e-commerce and what it called “an on-demand economy offering real-time fulfillment of goods and services” would result in increased miles traveled per vehicle and a greater need for service and maintenance.

“It was clear that mobile fleet services would be in greater demand,” said Drew Kortyna, a 30-year veteran of the mobile fleet service market, who took on the role of senior director of operations at Fleet Services by Cox Automotive three years ago. “We’ve seen our mobile fleet service business more than double in the last three years, and in the next few years, it will double again.

“We’re not slowing down, so to grow our mobile fleet service business, we need to add more technicians,” Kortyna continued. “The output of our more than 1,400 current mobile techs is about as high as can be expected, so we have to increase our technician count to meet our targets for expansion.”

About the Author

Seth Skydel

Seth Skydel, a veteran industry editor, has more than 36 years of experience in fleet management, trucking, and transportation and logistics publications. Today, in editorial and marketing roles, he writes about fleet, service, and transportation management, vehicle and information technology, and industry trends and issues.