Solving a complex diagnostic issue can give a great sense of accomplishment, but when it comes to keeping customers waiting, how long is too long?

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Courtesy of Clore Automotive
Ground side Gremlins
Supplier Submitted
Here’s another great case study by Bob in Massachusetts, this time recounting the diagnosis and repair of a no-start 2016 Chevrolet Express 2500 Work Van. In this case, ...
Oct. 19, 2026
Courtesy of Dragonfly Energy
Powering the long haul
Long-haul trucking faces the challenge of improving the efficiency of sleeper cab hotel loads for driver comfort, safety, and increased sustainability.
Oct. 15, 2026
Sponsored
The next generation of heavy-duty engine oils is on the horizon, with API CL-4 and API-FB-4 set to bring new performance requirements and considerations for fleets in 2027. Join...
Oct. 29, 2026
adobestock_493907686
adobestock_493907686
Sponsored
Commercial fleets depend on telematics, remote diagnostics, electronic logging devices (ELDs), and digital freight systems to do their jobs more efficiently. And in some slimy...
Sept. 24, 2026
1272826869 | Getty Images; 14017986 © Olivier Le Moal | Dreamstime.com
productshowcase_wheelend2026
Wheel-end components and tools play a key role in keeping vehicles safe on the road. Here’s a look at the latest.
Oct. 2, 2026
1272826869 | Getty Images; 14017986 © Olivier Le Moal | Dreamstime.com
productshowcase_backcab2026
Fifth wheels and connection components play a key role in keeping tractors and trailers connected. Here's a look at the latest.
Sept. 30, 2026
Sponsored
Mohawk Lifts president Steve Perlstein on the math to run before you spec a two-post lift.
Oct. 20, 2026
Supplier Submitted
In this webinar, we discuss how Secured Gateway Modules work on vehicles, as well as some common pitfalls when connecting to these vehicles, Including Security Link error code...
Oct. 15, 2026
New NHTSA recalls target commercial vehicles with potential fire risks, fuel leaks, visibility problems, and electronic stability control failures.
Oct. 20, 2026
Adobe Stock | 186939493
snow plow
Work trucks face unique electrical demands that can drain batteries faster than charging systems can replenish them. Here's how to avoid issues.
Oct. 14, 2026
The DST30PX accommodates tires up to 43" in diameter with a reinforced chassis, upgraded sensors, and a six-second balancing cycle.
Oct. 14, 2026
The collaboration links vehicle inspections, repair costs, fuel use, and utilization with employee driving performance and safety data.
Oct. 14, 2026
Supplier Submitted
Reduces A/C service downtime
Oct. 16, 2026
Industry experts discuss how digital color tools and color metric data can help heavy-duty truck collision repair shops improve match accuracy, streamline workflows, and increase...
Oct. 15, 2026
The relationship gives customers of both companies a path to complementary services for fueling, maintenance, repair, and fleet support.
Oct. 8, 2026
Supplier Submitted
All-makes, all-systems diagnostic solution used by 25,000+ shops
Oct. 7, 2026
Photo courtesy of Kyle McDougal
kyle_macdougal_fayetteville
McDougal, a 30-yeard-old fire truck tech in Fayetteville, Arkansas, has found meaning working on a diverse municipal fleet.
Oct. 7, 2026
ID 236557485 © Karsten Eggert | Dreamstime.com
auto parts room
Some engine issues span an entire generation. Building the parts room and PM plans around engine generation rather than model year can help mitigate unplanned downtime and costly...
Oct. 7, 2026
Austin Lester roams the Gulf Coast helping both Coltrain Onsite Fleet Care customers and coworkers in the pursuit of maximum uptime.
Oct. 6, 2026
Meet the 33-year-old diesel tech for McKee Transportation's Gentry, Arkansas shop who exemplifies everything a fleet wants in a lead tech
Oct. 5, 2026
Lytx
lytx360
The new 360 Hub Kit supports up to eight HD auxiliary cameras, giving fleets additional views around the sides, rear, cargo area, and blind zones.
Sept. 25, 2026
Heated blade and frame elements reach 230 degrees F
Sept. 14, 2026
Kenworth’s vocational engineering philosophy carries into its highway trucks, electric vehicles, and next-generation safety systems.
Aug. 31, 2026
The AI solution connects fleet software and applications to help employees automate routine tasks and personalize workflows.
Aug. 18, 2026
ASE
ASE
The October 22 webinar will cover how shops can connect with technical education programs and students seeking industry experience.
Oct. 12, 2026
TechForce Foundation
TechForce Foundation
Twelve student and working technicians are competing for two Grand Prizes, with public voting open through October 12.
Oct. 6, 2026
The webinar will cover spark plug advances, smart ignition coils, and waveform analysis for diagnosing modern ignition systems.
Oct. 5, 2026
Adobe Stock | 287137112
adobestock_287137112
Diesel shops across the country are buying their way out of the technician shortage with new diagnostic tools that can do more. But if the techs don’t know how to use them, you...
Oct. 2, 2026