The manufacturer BYD Motors entered a service agreement with Cox Automotive. The deal stipulates that Cox Automotive will cover BYD customers in the U.S. and their fleets of Class 6 and 8 electric vehicles and chassis, including 24/7 roadside support and access to Cox Automotive’s technician network.
“This agreement with a nationally respected fleet services leader in Cox Automotive bolsters the confidence of our customers and gives new customers assurance their service needs will be addressed by the top professionals in the business,” said Audrey Li, BYD vice president operations.Read more: Cox Automotive to launch EV Battery Health tool
BYD stated in a release that BYD that the company has produced over 85,000 heavy-duty battery-electric vehicles, including 500 service trucks which are in operation in the U.S., making the need for electrically capable service providers all the more critical. But with the differences in battery weight, voltage hazards, and more, many shops are still in the process of preparing to service battery-electric vehicles.
With the need for more complex service surrounding electric vehicles, Cox Automotive’s EV-trained technicians will make BYD’s electric offerings more feasibly in the U.S.
“Cox Automotive is driven to lead America’s fleet industry in the electric vehicle transformation, working alongside innovative companies like BYD Motors with a shared mission to create a more sustainable fleet future,” said Kevin Clark, AVP of vehicle operations, Cox Automotive Fleet Services.