The path to a unified EV ecosystem begins with standardization
The early EV landscape grew in fits and starts, full of momentum but not much cohesion. New charging sites appeared at an impressive pace, sometimes several in a single week, each built on slightly different assumptions about how vehicles and infrastructure should communicate.
Plug types evolved like dialects, shaped more by manufacturer preference than any shared blueprint. CCS arrived. CHAdeMO held ground. Tesla kept to its own design. These three solutions solved the same problem in parallel, though rarely in conversation with each other. It worked well enough to get the market moving, but the lack of alignment was always going to catch up with it. Scale came first; tidiness could wait.
We have reached the point where waiting no longer serves anyone. North America’s shift toward a single connector standard signals the close of that improvisational phase, and the work happening through organizations like CharIN, the global association dedicated to standardizing EV charging, is no longer niche or experimental. Their role has moved from advisory to architectural. The conversation is less about options now and more about convergence, slower to headline, perhaps, but essential for reliability. Every maturing market eventually reaches this stage. Standardization is simply how disorder becomes infrastructure.
None of this removes the technical puzzles. What it changes is the margin for error. When everyone plays by the same rulebook, deviations are easier to see. A charger that once blended into the background becomes visible the moment standards narrow. Failure stops being a quirk and becomes a measurable outlier. That is uncomfortable for operators, but it also creates the conditions needed for trust. Fewer variables mean faster diagnosis, greater transparency in accountability, and far less room for inconsistent behaviour to hide.
From fragmentation to convergence
The first wave of charging expansion rewarded scale rather than refinement. More pins on a map, more announcements, more reassurance that progress was happening. But a wide footprint did not guarantee a smooth experience. A driver could plug into three chargers in the same car park and get three different outcomes: one working perfectly, one slow to authenticate, and one refusing the session altogether. That was the cost of parallel growth with little coordination.
Standardization changes the scorecard. Completion rate matters more than footprint. Reliability is beginning to outweigh network size. When the behaviour of chargers converges, networks can be judged on performance rather than presence. It becomes much harder to hide inconsistency when everyone is expected to play by the same rules, and it's easier for operators to compare themselves honestly against the market.
Investment decisions shift, too. Instead of celebrating new installations, leadership is defined by session quality, firmware stability, connector durability over time, and the speed at which faults are resolved. These are different kinds of wins: quieter, harder earned, and far more meaningful to the user standing at the curb.
Why interoperability matters
Charging only feels simple when it works. Behind a smooth charging session lies a rapid negotiation, voltage limits, handshake timing, safety permissions, cooling expectations, and authentication protocols. Dozens of decisions happen in seconds, and a misstep in any one of them can bring the whole exchange to a halt. The driver rarely sees the cause, only the failure.
Interoperability testing is the work of preventing those silent misfires. It must be continuous, not occasional, because the ecosystem is in motion. Vehicle platforms evolve, firmware refreshes, and payment systems change security behaviour. A standard may be stable on paper, yet stressed in practice by individual OEM interpretations or changes that arrive through updates rather than new hardware. Challenging interoperability based on standards creates alignment across the industry/marketspace.
Public trust depends on that alignment. When drivers believe a site might fail, they avoid it, even if most sessions succeed. Confidence is cumulative, built from thousands of quiet successes rather than one high-profile launch. Standardization shortens the distance between expectation and experience by making that success repeatable.
EV charging does not have decades to mature like fuel pumps once did. Expectations are rising faster than legacy infrastructure can catch up. Standardization compresses that maturation curve, or at least keeps pace with it.
One plug doesn’t fix everything
A single connector helps the user at the curb, but underneath that convenience sits something more complicated. When the physical interface unifies, fault diagnosis and behaviour logic are forced into sharper focus. The pathway is more straightforward, but the tolerance for inconsistency is smaller.
Two categories of failure appear repeatedly in field reports. Firmware changes often top the list; an update intended to solve one problem can shift timing windows or authentication rules, breaking compatibility with specific vehicles. Sometimes operators find out only when drivers start reporting failed sessions. The second category is less dramatic but just as common: weather, abrasion, cable strain, and latch fatigue. Mechanical wear is slow and subtle. A connector that worked cleanly at installation can drift toward failure over thousands of cycles.
Standardization does not remove these risks. What it offers instead is clarity. Diagnosing faults becomes less about intuition and more about recognising deviation from a known behaviour profile. The system becomes easier to read and the diagnostic tools can become less cumbersome.
Validation is continuous
Validation used to happen at the beginning of a site’s life. A technician commissioned the charger, signed off the paperwork, and the unit went live. After that, testing was mostly reactive. Something broke, someone was sent to fix it, and only then did verification return to the conversation. That rhythm made sense in the experimental phase, when the priority was deployment rather than durability.
The shift to unified standards has rebalanced that equation. Validation is no longer a milestone; it is maintenance. A firmware update counts as a change. A new connector, a power-sharing adjustment, or even a revised cooling profile all deserve a re-check when uptime matters. In the past, those subtle shifts might have gone unnoticed for months. With standards compliance, they surface more quickly because the expected behaviour is defined.
This makes test instruments carry more weight than before. A technician should not stand in front of a charger trying to interpret documents on timing, insulation thresholds, or handshake sequences. The instrument should already contain that logic, guiding the workflow step by step and generating a record that can stand up to scrutiny later. When the procedure is embedded in the tool, human interpretation becomes less of a source of variability. A clean test report becomes more than archival data. It becomes the evidence trail that keeps the network trustworthy. In a unified ecosystem, proof is part of the product.
Standardization reshapes technician work
On the surface, a universal plug is a simplification. Fewer connector types, more predictable interfaces, less confusion at the kerb. But in the field, responsibility grows rather than shrinks. A technician working today is asked to cross between electrical troubleshooting, communication-stack behaviour, firmware context, and physical wear assessment, and then leave behind a digital record that proves the job was done to standards.
This work now aligns more closely with metrology than with traditional field service. It requires judgment, a repeatable method, and enough understanding to distinguish between mechanical failure and software conflict. Training must reflect that reality. It cannot be optional or assumed. If a charger is expected to operate for a decade, the workforce supporting it must evolve across that same span.
Contracts become part of that evolution. Procurement should demand OEM-aligned training, firmware disclosure, access to diagnostic logs, and a clear reporting structure. Without those elements written in at the beginning, operators risk chasing faults later, often at higher cost and lower predictability. Standardization only delivers value when support is structured, not improvised. The connector may be uniform. The complexity behind it is not.
A unified future looks ordinary, and that is the point
A mature charging ecosystem will feel uneventful from the driver’s side of the cable. That is the mark of success. A driver plugs in, power flows, and the session completes without thought. No compatibility questions, no hesitation, no luck needed. Public charging becomes as ordinary as a fuel stop, and when it reaches that state, adoption accelerates on its own.
Standardization is what enables that quiet outcome. It strips away ambiguity. It reduces the number of unknowns. It underpins predictable behaviour. The more consistently chargers speak the same electrical and logical language, the closer the market moves to that invisible maturity.
Progress is already visible. Interop labs are running more tests, firmware pipelines are being documented, and connector reliability is improving year by year. Operators are shifting focus from installation volume to performance outcomes. Completion rate, not charger count, becomes the real benchmark of infrastructure health.
Leadership will eventually be measured by the simplicity of the user experience, how rarely a driver even needs to think about what is happening beneath the plug. Standardization is the route toward that point. Reliability is where the route ends. Between the two lies the work we are doing now, quietly, update by update, site by site, verification by verification.
About the Author

Theo Brillhart
Technology Director, Fluke Corp.
Theo Brillhart serves as the technology director at Fluke’s Research and Development division, where for over 16 years, he has played a pivotal role in advancing innovative technologies. With extensive expertise in high-tech product development and growth acceleration, Theo leads a team of Senior and Principal Engineers focused on technology exploration, new product creation, and the establishment of global industry standards.
He has been deeply involved in developing international standards, collaborating with prominent organizations such as IEEE, SCTE, the Ethernet Alliance, SAE, and CharIN, while also making significant contributions to global standards through his involvement in multiple ISO and IEC technical committees.
Before joining Fluke, Theo held leadership positions at GE Security and Acterna Corporation, where he specialized in creating systems and software solutions for the telecommunications and security sectors. His comprehensive background in technical management, project leadership, and circuit design has established him as a key figure in ensuring the successful development and manufacturability of complex technologies.
