A distributor offers some unorthodox techniques for choosing who to extend credit to.
Clint Maxwell, an Independent out of Texas, offers more liberal payment terms than most of his competitors: 10 weeks for most tools.
He also offers credit.
How does he decide whom to extend credit to? The main consideration is the condition of their teeth. "Good teeth indicates they are responsible," Maxwell says. Bad teeth, on the other hand, means they are irresponsible at best and a crack addict at worst.
Maxwell is wary of customers who want to buy high-ticket items without asking questions first.
He is especially wary of young techs who want to buy new toolboxes. "He (the young tech) wants to show (off)," Maxwell says of such people. "You have to see beyond the dollar signs of the sale; you have to see the actual dollars. It's little things like that you have to watch out for."
In this on-demand webinar from the AMCS Group, discover how mobile access to maintenance data empowers fleets to make faster decisions, optimize scheduling, and generate real ...
Experts from 3M, John Ascheman and Todd Mathes, emphasize the importance of using digital inventory and billing tools like 3M™ RepairStack™ to document materials usage in detail...
Are you aware of the hidden costs lurking behind ignored maintenance? This eBook reveals how neglecting upkeep can inate repair bills, induce downtime, and harm reliability. ...
Are your KPIs driving real fleet improvement? Learn how to set smarter, data-driven benchmarks, track success like top-performing fleets, and apply proven strategies to optimize...
