Autel MaxiSys now has Secure Gateway Access to protected FCA vehicle networks

Since FCA implemented a Secure Gateway Module (SGW), much like a “firewall”, to protect vehicle networks, only licensed diagnostic tools with internet access are compliant to unlock the SGW’s tester authentication process to perform particular diagnostic functions. Now you’ll have full access. 

Shops can register through AutoAuth’s Internet-based portal via their tablet’s browser or their computer. The annual $50 fee covers up to six users, with an additional $2 fee for each additional user. The next step is for the shop to register its Autel tablets on the site. Up to 100 tablets can be registered. Starting June 1, 2020, Autel will “push” the software to all North American market tablets with active software subscriptions. Users with tablets out of subscription can purchase a Total Care Program software and warranty renewal through their authorized Autel dealer.

How to activate and access your account

1. Authorized OEM access account registration 

Validate individual user and workshop accounts

• Visit webapp.autoauth.com
• Select “Register Now”
• Complete “User Sign-up” fields
• Verify account via email and agreeing to the terms
• Login with your email address or username created

Welcome to AutoAuth! Let’s start by choosing your options

• Enter payment and shop information
• Annual $50 fee allows up to six users
• A $2 fee is incurred for each additional user

2. Confirm compatible diagnostic platform 

• Manage your tools through “Shop Tools” and/or “Add Tools” 
• Add a tool by selecting the Manufacturer
• Select Tool Model
• WARNING: Serial Number must be entered correctly or SGW access will not work. 
• Enter Model Serial Number
• You must have a valid software subscription and the latest Chrysler Software installed to access FCA products through AutoAuth and your MaxiSys tools. Tools must be connected to the internet. 

3. Immediate authorized secure gateway access

Management of Account Use For Vehicle Communication

• Manage your users through “Manage Users” and/or “Add Users” 
• Your account will have an “Owner” which is the Admin and can add five additional users and up to 100 tools per location to the account at no additional charge. 
• Once you log into AutoAuth on your MaxiSys, your approved credentials will be auto stored in MaxiSys Software