Dallas/Fort Worth, Texas-based Mac Tools distributor Brenton Riley talks with VehicleServicePros.com, the official website of Professional Distributor magazine, about why the DeWalt 20V MAX Li-ion 3/8" Impact Wrench is a tool he's been able to sell consistently during the past few months.
The DeWalt 20V MAX Li-ion 3/8" Impact Wrench, No. DCF883B, offers a compact and lightweight design to allow users to fit the tool into tight areas. Only 3.4 lbs, the tool features three LED lights with a 20-second delay after trigger release, a hog ring anvil to easily change sockets, and a textured anti-slip comfort grip for maximum comfort and control.
VSP: What is one tool or piece of equipment you are currently selling that is generating a significant amount of interest/purchases among your customers?
Riley: The 3/8” Electric 20V Impact Wrench has been a really good mover for me. I can hardly keep that one on the truck.
VSP: What are some of its key features that make it stand out from the other tools and equipment you are selling at this time?
Riley: The main things are size and weight. Those are the key features. This tool is very maneuverable and very light in the hand. For its weight, it has very good power. Also, the nose is not very long, so (users) can get it into tight spaces.
VSP: What kind of questions or feedback do you hear from your customers about this particular tool?
Riley: They are asking about the power, how much torque it has, and how long the battery life lasts.
VSP: What kinds of tips do you incorporate or strategies do you use in order to sell this tool?
Riley: The one that really helps out is anything of DeWalt’s 20V line, battery-wise, is interchangeable. There are about six or seven tools besides the 3/8” Electric 20V Impact that the customer can use with the same battery and same charger. He (or she) doesn’t have to have different batteries and different chargers for different tools. DeWalt has streamlined everything. Even the chargers themselves will charge the 12V line, so one charger can charge two lines of DeWalt tools.
VSP: How long has this tool been a big seller for you?
Riley: I’d say probably the last six months or so. I’ve really seen a big push toward electric. Air power isn’t going away, but technicians are really liking electric stuff. That’s where I see things going in the future, too.
