Diagnose trucks and off-highway equipment with a single application, regardless of experience level. Most diagnostic tools are difficult to use, lack support, or cost extra to unlock coverage. JPRO makes it easy to service vehicles and equipment with one application. JPRO is proudly developed and supported in the United States by technicians who know how important it is to have the right tools for every job. Improved Productivity JPRO helps newer technicians turn unfamiliar faults into routine repairs, while giving experienced techs the capabilities to tackle even the toughest jobs. Training and Support All customers have access to a wide range of training resources and US-based product experts at our headquarters and across the country. features Here’s a few features that make JPRO stand out. Preventive Maintenance & Reporting CAN Bus Diagnostics CAN Bus Diagnostics is the easiest way to identify the root cause of vehicle network issues. Accurate voltage and resistance readings Scans network for out-of-spec issues Points user to the area of root cause Aftertreatment Diagnostics Find the underlying cause of aftertreatment issues and learn if a regen is suggested or inhibited. See live data from aftertreatment components View regen zone info Perform bi-directional tests & commands Repair Mentor Repair Mentor removes the uncertainty from diagnostics and guides techs through each step. Prioritizes vehicle issues Helps technicians accomplish more with less help Preventive Maintenance & Reporting Import vehicle information into PMs Customize a visual checklist how it works How JPRO Works Connect Connect your laptop to the vehicle using a Noregon DLA adapter. step 2 Scan JPRO scans all systems and gives OE-level fault descriptions for issues on all components. step 3 Diagnose Use guided diagnostics or manually navigate the application to graph live data, perform tests, and diagnose the problem. step 4 Troubleshoot Follow troubleshooting trees and navigate interactive wiring diagrams to get to the root cause of the issue. step 5 Repair Run bi-directional tests and send vehicle commands to resolve issues before clearing codes. coverage “ ” JPRO is our strongest tool when verifying that things are connected accurately—JPRO really goes in-depth by being able to view the smallest of things, and it's vital in verifying that everything is reading and functioning properly. Matthew Bryant, Training Delivery Manager at Matthews Specialty Vehicles Pricing We offer a package for every size, budget, and need. Check out some of our most popular offerings. JPRO is an all-makes diagnostic application for commercial vehicles, with coverage for many heavy-duty equipment brands. It helps technicians diagnose vehicle systems with a user-friendly interface, guided diagnostics, and troubleshooting steps and diagrams. Why use JPRO if I already have OEM diagnostic software? JPRO scans the vehicle’s onboard systems together, rather than focusing on a single component. Starting with an all-makes application can help technicians identify issues across the vehicle before using OEM software for specialized functions. Can JPRO perform bidirectional tests? Yes. JPRO includes bidirectional tests for many supported makes and models. See the coverage chart for more details. Can JPRO change vehicle settings such as road speed or idle shutdown? On certain vehicles, JPRO can change settings such as maximum cruise speed, maximum road speed, idle shutdown time, and cruise control enablement. Available changes depend on the vehicle. See the coverage chart for more details. Can JPRO perform ECU programming? No. JPRO does not allow users to reprogram ECUs due to security and safety concerns. What JPRO training is available? Noregon offers self-paced training resources, including videos, webinars, and JPRO Certification. Visit the training page for more. What trucks and equipment does JPRO work on? JPRO covers Class 3–8 commercial trucks across all makes and models, as well as many major brands of off-highway equipment. See the coverage chart for more details. Does JPRO support OBD-II? What OEM applications are included with JPRO? OEM applications are not included with a JPRO purchase. If an OEM application is installed on your computer, you can launch it from JPRO. JPRO provides broad, all-makes coverage to help reduce the need to switch among OEM applications for routine diagnostics. Does JPRO work internationally? JPRO is designed for vehicles that use communication protocols aligned with North American manufacturing standards. Supported protocols include heavy-duty SAE J1587/J1708, J1939, ISO 15765, and KWP2000; medium-duty ISO 15765, ISO 14229, J1850, CAN-based GMLAN, and CAN-based KWP2000. JPRO also supports reading heavy-duty OBD emissions faults and emissions faults and data from standard U.S. OBD vehicles dating from 2007 onward. What comes in a JPRO Diagnostic Service Kit? A JPRO Service Kit includes a Panasonic Toughbook laptop, an adapter kit with diagnostic cables, and a carrying case. To service off-highway equipment, add the appropriate cables . Kits can also be bundled with NextStep Repair or Technician as a Service . Does JPRO require a subscription? Yes. JPRO requires an active subscription. The subscription includes several software updates each year to improve features and coverage. How much does a JPRO subscription cost? Pricing varies by software package. See the pricing section for more details. What computer and operating system do I need to run JPRO? JPRO supports Windows 10 and Windows 11, in 32-bit or 64-bit English and 32-bit Spanish. Minimum hardware: 4 GB RAM, 20 GB of available storage, an Intel Core i3 processor, a 1024 × 768 screen, and a USB port for the Noregon DLA+ 3.0 adapter. Recommended hardware: 8 GB RAM and an Intel Core i5 processor, with 20 GB of available storage. Noregon recommends a Panasonic Toughbook, but JPRO runs on compatible Windows PCs, laptops, and tablets. What else do I need to use JPRO? JPRO software requires a compatible Windows based PC, laptop, or tablet, a Noregon adapter, and the appropriate cable that connects the adapter to the vehicle or equipment’s diagnostic port. See the pricing section for available kits and bundles. Which adapters work with JPRO? JPRO requires a Noregon adapter. Compatible adapters include DLA+, DLA+ Wireless, Trailer Diagnostic Adapter, and Allison Transmission USB Translator. Does JPRO require an internet connection? Many JPRO features work offline. An internet connection is required for some features, including Fault Guidance troubleshooting tools, third-party warranty systems, software updates, and license verification. get started Let’s get to work, together. We meet you where you are and help you get where you want to be. Let's achieve your goals, together. Your partner from fault to fix. Solutions contact us