Phillips Connect releases TechAssist app for Smart Trailer maintenance

Phillips Connect’s TechAssist app is now generally available from the App Store or Google Play. Designed for both manufacturers and technicians, the app can help verify smart trailer systems are working and guide techs through troubleshooting and maintenance.

“Commercial Class 8 trailers operate in one of the harshest environments you can imagine,” said Todd Thibault, senior director of Field Services at Phillips Connect. “Road debris, corrosion and collisions happen frequently, making trailer tech health and diagnostics an essential part of any fleet maintenance program. TechAssist lets even a brand-new technician get a trailer back to 100% quickly without having to call tech support. That’s protecting and getting a return on investment in one simple-to-use app.”

How the app works

TechAssist works with Phillips Connect’s Connect1 platform to run smart trailer diagnostics, sensor pairing, and installation confirmation, even when the application is offline. For manufacturers, TechAssist can confirm that every sensor, gateway, and system is online and reporting data by running the smart trailer through a guided workflow.

Then for technicians, the app can help spot issues with trailers’ tires, brakes, and lights by pairing directly with Phillips Connect’s smart sensors. Then, the app can help guide technicians through quick repairs with step-by-step workflows. This also applies for technicians installing and verifying smart trailer technology.

Other key TechAssist features include:

• Bluetooth-enabled discovery of nearby assets
• Real-time diagnostics for gateway health and sensor status
• Camera-based sensor pairing (barcode scanning)
• Offline access to sensor data and history
• Single Sign-On security
• Support for new sensor types, such as automatic tire inflation system (ATIS) regulator and air tank sensors
• Visibility into ABS system status, including ABS and programmable logic controller (PLC) reader connections