Samsara unleashes agentic AI to free maintenance teams from monotony
Samsara has announced a new AI tool called Agent Studio, which fleet maintenance managers can use to build customized AI agents that they can then delegate to perform monotonous work and reduce manual data entry to focus on big picture maintenance challenges. Samsara will also offer pre-configured agents. This includes an AI warranty claim agent that generates compliance checklists specific to each OEM during repair workflows and can flag denial risk prior to claim submission.
The interface’s usability also allows all this to be done without IT department intervention, according to Samsara and early adopters.
“The real benefit isn't just efficiency; it's the ability to focus our people on solving bigger problems, driving innovation, and creating value that simply wasn't possible before,” said Derek Champagne, VP of Corporate Security, Asset Management & Housing at Grand Isle Shipyard, who estimated Agent Studio has automated data and reporting tasks that the company spent over $100,000 per year on.
According to Johan Land, Chief Product Officer at Samsara, the company captured 25 trillion data points from assets and operations last year alone. That data is used to better train the agents, which then access the system’s brain, or large language model, to find whatever information or KPIs the fleet leader needs.
“Now, customers can act on this insight by leveraging Samsara’s platform to fully automate workflows without extensive IT expertise,” Land said.
Some pilot customers have already used the new Agent Studio to customize, according to Samsara. In one application, a food bank used a daily briefing tool to give the operations team a snapshot of fleet status and vehicle inspection report compliance. This was claimed to have saved hours of manual work per week.
Other uses include assisting drivers, with calls escalated based on location and company, as well as helping with driver and vehicle identification.
“Agents will help take repetitive follow-up work off our team, speed up how we get status updates, and help us spend more time moving the business forward instead of chasing information,” said Chris Hammock, Director of Transportation, Graceland Portable Buildings. “Agent Studio gives us the ability to look at our own daily processes and build to fix the gaps. We can make small changes ourselves, which may save us hours, instead of entering the IT project queue.”
Customers are also using AI agents to automate repetitive follow-up tasks, provide route status updates, and close information gaps across existing workflows.
Other AI tools added
- Enhanced Fault Code Insights: Adds vehicle-specific context to fault code alerts by incorporating make, model, year, and engine information. The tool is designed to help maintenance teams better understand the severity of an issue, identify fault codes that commonly lead to larger failures, and prioritize repairs.
- Shop Planner: Replaces traditional work order lists with a real-time visual planning board that displays shop workload, asset condition, and technician capacity in one place. The tool is intended to help managers schedule work more proactively and better balance shop resources.
- PO Automation: Continuously tracks parts inventory and compares stock levels against reorder thresholds. The system can automatically generate purchase orders and uses work order and inventory data to help ensure parts are replenished before shortages delay repairs.
About the Author

John Hitch
Editor-in-chief, Fleet Maintenance
John Hitch is the award-winning editor-in-chief of Fleet Maintenance, where his mission is to provide maintenance leaders and technicians with the the latest information on tools, strategies, and best practices to keep their fleets' commercial vehicles moving.
He is based out of Cleveland, Ohio, and has worked in the B2B journalism space for more than a decade. Hitch was previously senior editor for FleetOwner and before that was technology editor for IndustryWeek, and managing editor of New Equipment Digest.
Hitch graduated from Kent State University and was editor of the student magazine The Burr in 2009.
The former sonar technician served honorably aboard the fast-attack submarine USS Oklahoma City (SSN-723), where he participated in counter-drug ops, an under-ice expedition, and other missions he's not allowed to talk about for several more decades.

