What is benchmarking?

Dec. 12, 2014


IT ISN’T

- Just a search of performance indicators from other companies for comparison.

- A punctual event.

- Copy and imitation.

- Easy.

- Just a new fashion.

IT IS

- Primarily to identify the best practices adopted in world-class companies which leverage them to high-level performance and leading position, and implement such practices in one’s own company.

- A continuous process.

- A learning process.

- A pragmatic search of new ideas.

- A process that takes time and work and requires discipline.

- A powerful tool that delivers useful information for a sustainable improvement of the maintenance organization.

Source: ABB (www.abb.com), a leader in power and automation technologies.

About the Author

David A. Kolman

Contributor - Fleet Maintenance

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