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There's an app for that

July 5, 2016
With the advent of the cloud, using a mobile app to help fix cars is now taking shape within the vehicle diagnostics arena.

These days, it’s pretty common to hear “there’s an app for that,” when virtually any need arises. Since most people today have a smartphone, it’s fairly easy to deliver all sorts of solutions to the palm of one’s hand.

With the advent of the cloud, using a mobile app to help fix cars is now taking shape within the vehicle diagnostics arena. This avenue to greater efficiency is fast-increasing productivity across repair shops worldwide.

Autologic Diagnostics, a leader in aftermarket automotive diagnostics, has long been known for its ability to help fix cars fast. As the first company to introduce the only cloud-based, vehicle-connected diagnostic support system worldwide, Autologic’s Assist solution is designed to serve the needs of aftermarket repair shops focused on complex European cars. Autologic is leveraging the benefits of the cloud to help its customers fix cars faster. By simultaneously integrating massive intelligence that’s accessed from its cloud-connected, multi-functional device (AssistPlus) in the form of vast online data resources, with a team of 100-plus highly talented master technicians, Autologic Assist is fixing a record number of cars. The significant OEM experience possessed by its tech team helps ensure vehicle issues are diagnosed correctly the first time.

Autologic recently enhanced access to its master tech team and advanced technology with the introduction of is mobile app, AssistMobile. The new AssistMobile app provides customers another way to easily tap into the expertise of the company’s highly advanced vehicle diagnostic support team from any iOS or Android device. Users simply download the app via app stores relevant to their individual mobile devices.

AssistMobile users can enter fault codes, assess repairs and access tech support. Additionally, some of the standard functionality found on most smartphones today, such as camera capability and flashlight accessibility, broaden the capabilities of AssistMobile.  

A key feature of the new AssistMobile is its Vehicle Identification Number (VIN) barcode scan capability, which allows users to scan a VIN barcode using the smartphone camera. Once captured, the app automatically records the VIN and takes users to the next prompt screen to input additional vehicle details. This dramatically expedites the entire diagnostic and repair process.

Furthermore, the app helps leverage assist’s capabilities throughout any repair shop. Using the AssistMobile app for diagnosis and direct communication to Autologic tech support then makes the AssistPlus device available to another mechanic concurrently, thereby maximizing productivity and efficiency.

Autologic customers are finding faults and fixing cars fast with fewer mistakes and significantly less dealership referrals.  In fact, repair shop owners report a rise in daily car count by as much as 25 percent and revenues by approximately $100,000-plus annually.

From the more than 300,000 cases submitted by Autologic customers in the past 12 months worldwide, Autologic’s 100-plus Assist technicians providing support:

  • Received 50,000-plus cases displaying fault codes from AssistPlus, of which one in three were unique (totaling 15,000-plus individual fault codes)
  • Repaired more than 1,200 different automobile models
  • Successfully fixed 97.5 percent of all cases submitted

The intuitive AssistMobile app is quickly enhancing the overall user experience for Autologic customers. It was deliberately designed to help augment the diagnostic process, as well as expand and expedite access to unrivaled tech support. Now, there’s actually an app for that. 

For more, contact Justin Kidd at: 

[email protected]

Information provided by: Autologic

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