US DOT launches updated website

Web team has redesigned the DOT gateway from the bottom up
Oct. 11, 2012
2 min read

The Department of Transportation web team has redesigned the DOT gateway from the bottom up with the web surfer in mind. 

The new dot.gov has 3 main goals:

  • To help you find what you need as easily as possible. That's why we've divided content along audience lines. So, whether you're an individual seeking consumer information or one of our partners looking for guidance, we've got you covered.
  • To make the most popular resources more accessible. Along the left side of the new page, you'll find "Top Requests," a handy catalog of the website activities most often sought by dot.gov visitors. If you're a veteran seeking a transportation-related job, this is the place to find information. If you're shopping for a car and are searching for vehicle safety ratings, look no further. And if you're working in transportation planning and are curious about how the new transportation law will affect your projects, we've got the answers.
  • To arrange our resources in line with how you think about transportation. As you probably know, the work of DOT is performed by different Operating Administrations like the Federal Transit Administration, the Federal Motor Carrier Safety Administration, and others. But most people don't think about operating administrations —they think about trucks, buses or airplanes. And that's why we've added 10 different buttons corresponding to different modes of transportation. Interested in Waterways? There's a button for that.

Here at DOT, we serve the American people, and the new page acknowledges that mission with a strengthened emphasis on customer service. Our team used direct public feedback and usability testing to build a site designed around what you want to do when you visit our page.

We hope this makes it easier for you to find what you seek--and make new discoveries along the way. We also hope you'll continue to let us know how we can be more useful to you as a true transportation resource.

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