“We are very excited about these new tools for our customers. We know that routine maintenance and service is necessary to keep units on the road and in the field. For years, our preventative maintenance software has been a key tool in helping to manage the vehicles and fleets that our customers service,” said Todd Adams, Vice President of product management for Pluss. “With our new tools, our customers can now be proactive and send text and email messaging to their customers, at key intervals, ensuring that their customers’ required services are not missed. We believe that shops can not only improve their customer service, but they can also encourage repeat business that might otherwise be missed or lost to a competitor. Our messaging features are not just limited to preventive maintenance services. Vehicle owners can also be notified of job status and work completion and other optional communication points. We feel that giving businesses tools like these can give them low-cost ways to improve revenue and retain customers so that they can stay competitive in this industry.”
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