Shop Operations

An overview of the business operations in a fleet service facility or repair shop, including handling data, hiring and managing service technicians, shop management, technician training and more.


93602926, 303928362, 55655918, 273806583 | Dreamtime
Shop Operations

Shop succession plans for generational success

Feb. 19, 2024
Keeping a family-owned business going isn’t easy, but establishing ground rules and a strong culture will promote growth for decades to come.
Image: Photo 83392064 Auremar |
Diesel Technician Working
Employees & Training

Addressing top technician frustrations, according to WrenchWay

Dec. 28, 2023
Mark Wilson, co-founder and CEO of WrenchWay, delved into the primary frustrations that may cause auto and diesel technicians to leave the industry and how they can be addressed...
199976822 | Welcomia | Dreamstime
Employees & Training

Fewer techs want to leave vehicle maintenance trade, WrenchWay says

Nov. 20, 2023
WrenchWay recently released its 2023 Voice of Technician survey, which found that fewer technicians had considered leaving the trade than in 2022 by almost 30%.
AdobeStock | 143698203
NAPA, TechForce Foundation celebrate National Apprenticeship Week
Employees & Training

Celebrating National Apprenticeship Week with NAPA, TechForce Foundation

NAPA and the Techforce Foundation are jointly launching 'The NAPA Success for Techs Scholarships' to hire one million new auto and aviation techs in the next five years.
Slay Transportation
Employees & Training

Mission critical: Slay driver takes aim at ‘Transition Trucking’ title

Nov. 10, 2023
Online voting, which helps determine the contest’s winner—and who takes home the Kenworth T680 Signature Edition truck—runs Nov. 1 through Veteran’s Day