J.D. Power's 10 things I've learned in business

Oct. 8, 2013
The businesses I've seen grow, adapt, and thrive are the ones that keep a focus on satisfying customers by listening to them, anticipate their needs and desires, and maintain their organizations’ prioritizing of these principles.

Whether I'm speaking with business school students or seasoned executives, I find that my advice incorporates ten basic lessons I've learned throughout my career.

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