Progressive Insurance
Progressive Insurance Commercial Auto 64778a9913a71

Progressive Insurance adds Heavy Truck Roadside Assistance coverage

June 1, 2023
The insurance provider has expanded its coverage options for heavy trucks to include roadside assistance in many states, depending on their roadside assistance partner's areas of service.

Progressive Insurance has begun offering Heavy Truck Roadside Assistance (HT RSA) as an optional coverage to its commercial auto customers. HT RSA will help cover the cost of towing and labor at the site of disablement. In collaboration with TTN Fleet Solutions, which operates a network of heavy-duty service providers, Progressive can now offer roadside assistance coverage in most, but not all, policy states to commercial auto customers with heavy vehicles, including tractor-trailers, dump trucks, straight trucks, and more.

"Heavy Truck Roadside Assistance offers peace of mind on the road and efficiently connects covered customers with a qualified service provider that specializes in handling heavy vehicle breakdowns," said Peter Niro, Truck Product Development Manager at Progressive Insurance.

Read more: Roadmap to resolving roadside breakdowns

Covered customers may call Progressive's roadside number to connect with TTN Fleet Solutions, which will dispatch a qualified service provider to the site of disablement.

Heavy Truck Roadside Assistance can be used throughout the United States and in 10 Canadian provinces, regardless of the policy state, and the coverage is available to local, regional, and long-haul truckers. 

Progressive Insurance’s coverage includes:

  • Covers up to $500 in labor at the site of disablement and up to $5,000 in towing to the nearest qualified repair facility for the insured vehicle and attached trailer ($250 deductible applies at time of service) 
  • Covers the insured vehicle and the attached trailer 
  • Covers mechanical or electrical breakdown, battery failure, flat tire, lock-out, insufficient fuel/fluid, or entrapment in snow, mud, water, or sand within 100 ft. of a road 
  • Covers up to three roadside incidents per insured vehicle per six-month period 

Heavy Truck Roadside Assistance is available for eligible customers and vehicles in most policy states, with plans to be available across the continental United States including Alaska by the end of 2023. In policy states where available, all heavy vehicles covered by Progressive Commercial are eligible except motorhomes, ice cream trucks, and buses. 

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