Caliber adds 10 collision shops in New England
Key Highlights
- Caliber now operates in 44 states, including new locations in Maine, New Hampshire, and Vermont through the acquisition of Key Collision.
- The move aims to provide customers with more predictable repair quality, quicker claims processing, and expanded regional coverage.
- Key Collision's experienced team and commitment to quality align with Caliber's standards, ensuring a seamless integration and continued legacy in New England.
- The Technician Apprentice Program has surpassed 3,000 graduates, highlighting Caliber's dedication to technician development and industry excellence.
The Caliber family of automotive repair and service brands—comprising Caliber Collision, Caliber Auto Glass, and Caliber Fleet Solutions—recently expanded into Maine, New Hampshire, and Vermont through the acquisition of Key Collision’s 10 locations. The company now has repair facilities in 44 states.
Specifically, the shops are in:
Portland, Maine; Concord, Keene, Manchester, Nashua, Portsmouth, Rochester and Salem, New Hampshire; and Colchester and South Burlington, Vermont.
The move was completed to spread into new customer territories while bolstering Key technicians’ experience and reputation for quality repairs with resources available through Caliber’s larger network. The expected benefit for customers should be “more predictable repair quality, faster claims turnaround and broader coverage in every region where vehicles need service,” Caliber added.
Val Fichera, SVP of operations for the Northeast at Caliber, cited the “talented teammates of Key Collision, [whose] longstanding commitment to quality repairs and customer service makes them a natural fit with the Caliber family."
Key Collision, founded in 1992, shared that sentiment.
“Caliber shares the commitment to quality and customer care that has guided our business for more than 30 years, while bringing additional resources, technology and opportunities for our teammates,” said John Stolz, former COO. “We are proud of what we have built in New England and look forward to continuing that legacy as part of Caliber.”
Caliber also announced it has graduated 3,000 students in its Technician Apprentice Program. The paid hands-on program is free to enroll in.
