J.D. Power and Associates

The study, now in its 28th year, examines problems experienced during the past 12 months by original owners of 2014 model-year vehicles. Overall dependability is determined by...

Brakes, Tire & Wheel

Will automatic emergency braking give consumers what they want? The early signs are good

Dec. 9, 2016

Within the next six years, 99 percent of all new vehicles sold in the United States are to be equipped with automatic emergency braking (AEB), a technology for automobiles that...

Articles & News

Luber-finer TRT filters increase protection against oil degradation by proving a controlled release of a special additive into the oil supply to help the oil maintain its quality longer.

Tools

The devil is in the details for heavy duty engines

David A. Kolman

May 10, 2013

Small details can have a huge impact on an engine.

Videos & Resources

Powertrain

Alternative Powertrains: Analysis of recent market trends and value retention

June 19, 2017

This report serves as J.D. Power Valuation Services’ annual assessment of alternative powertrain vehicles with a specific focus on used vehicle prices.

Shop Management

J.D. Power's 10 things I've learned in business

Oct. 8, 2013

The businesses I've seen grow, adapt, and thrive are the ones that keep a focus on satisfying customers by listening to them, anticipate their needs and desires, and maintain ...

Diagnostic & Repair

VSP News: Industry Insights, Episode 3

March 28, 2013

Keep up with legislation issues affecting the automotive industry, why preventative maintenance is important, and new products available.

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Shop Management

Study: Consumer interest builds for 'gateway' automated vehicle technologies

May 2, 2016

Trust in automation technology is very much age dependent, as younger consumers have a notably higher level of confidence in the technology than their older counterparts, according...

Industry News