Alex Keenan│Fleet Maintenance
Shell Rotella Super Rigs

Fullbay launches fourth State of Heavy-Duty Repair survey

Sept. 18, 2023
The shop management software provider is calling for respondents to its fourth annual State of Heavy-Duty Repair report, which will be released in early 2024.

Fullbay, a shop-management software provider for heavy-duty repair shops, is calling for respondents to its annual survey for the company’s fourth State of Heavy-Duty Repair report. The survey allows repair shop owners and managers to anonymously provide feedback about their business operations over the past year, the results of which will be compiled into a detailed report that will be available for free download in early 2024.

“Now in its fourth year, heavy-duty repair shops are relying on our annual State of Heavy-Duty Repair Report to provide them with benchmarks and trends for running their businesses,” said Patrick McKittrick, CEO of Fullbay. “With this report – the only one of its kind – we aim to support the commercial repair industry by shedding light on best practices, enabling shops to increase both revenue and efficiency.”

Read more: Fullbay's 2023 State of Heavy-Duty Repair shows shop revenue recovery, increased technician pay

The survey covers topics related to inventory management, mobile repairs, finances, and industry trends, as well as services offered and technician benchmarks for efficiency, hourly wages, and more. 2023’s report included data from 1,600 respondents from 500 participating Fullbay shops and highlighted increasing shop revenue, the need for increased technician pay, and the anticipated rise of flat-rate pay.

Survey participants will be entered to win a number of prizes, including ten $100 Amazon gift cards and ten $50 gift cards to the soon-to-launch Fullbay online store. Additionally, one participant per day will win a Fullbay swag box.

Fullbay’s survey is here and closes on October 13. To view last year’s 2022-2023 State of Heavy-Duty Repair report, click here.

About the Author

Fleet Maintenance staff