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Mitchell 1

Mitchell 1 has provided quality repair information solutions to the motor vehicle industry for over 95 years. The Mitchell 1 family of products includes a complete line of integrated auto, medium and heavy truck online repair information designed to improve productivity and profitability.
14145 Danielson St.
Poway, CA 92064
888.490.3526
888-724-6742
858-391-5266
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More Info on Mitchell 1

Mitchell Logo 350x116 5f2b7b691c06c

Since 1918, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry. Our comprehensive software products and services deliver end-to-end process efficiency that helps automotive and commercial truck service professionals diagnose and repair vehicles quickly, efficiently manage shop operations, and acquire and retain customer.

Products

Includes built-in VMRS coding
Aug. 26, 2025
Part of Mitchell 1's Manager SE Truck Edition
Dec. 13, 2024
Features emission application table
Nov. 20, 2024
Offers multi-location shop management
April 12, 2024
For light trucks, diesel vans, and more
Oct. 13, 2023
A resource for shops that do emissions testing and/or repair
Dec. 13, 2022
Includes new wire-to-wire feature
Nov. 18, 2022
Includes two multi-supplier parts catalogs
Nov. 15, 2022
Includes enhanced diagram navigation
Nov. 10, 2021
The Mitchell 1 SocialCRM allows consumers to book auto repair appointments with a few clicks from their shop’s website or email the shop sent to them by the SocialCRM shop marketing...
March 26, 2020

Press Releases

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The auto repair shop software company will now notify users of safety recalls on most vehicle brands through their program Manager SE.
Nov. 10, 2023
The enhancements streamline navigation within a diagram set or from one diagram set to another, add interactivity to connectors, grounds, and splices, and now include a dropdown...
Dec. 8, 2021
Vance Hagarman from Hanover, Pennsylvania, earned the honors and will receive a $3,000 scholarship and a $250 Snap-on gift card.
July 16, 2021
Photo from Mitchell 1
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TruckLabor helps technicians estimate repair times so their customers know when to expect the repair to be completed and the vehicle returned to service, as well as helps shops...
June 28, 2021
Mapping labor jobs to VMRS helps provide fleets visibility into repairs and overall vehicle costs.
June 22, 2021
Driver Assist ADAS QuickLink is available in both ProDemand and TruckSeries platforms and delivers access to a consolidated overview of ADAS-related components and service information...
May 11, 2021
The latest update to the truck repair information software includes an enhancement that streamlines the delivery of the information technicians need to diagnose, repair, and calibrate...
April 13, 2021
This online report feature allows facility owners and managers to view reports to check shop activity, in-progress status, and performance remotely, wherever the internet and ...
March 25, 2021
Updates to the repair information software include streamlined navigation, increased download speed, and user-friendly displays.
Feb. 3, 2021
Service writers and shop managers will have labor times, OEM parts pricing, and part diagrams consolidated on a single page, making it faster to find the information and elements...
Nov. 11, 2020

Videos

In this video, Mitchell introduces the LocalSearch feature for SocialCRM.
April 16, 2018
In this video, Mitchell 1 introduces the 1Search Plus feature of ProDemand.
April 9, 2018
This video shows an overview of Manager SE with the medium and heavy duty truck models.
April 4, 2017
Scott DeGiorgio, general manager, repair products, Mitchell 1, talks about the increasing complexity involved in repairing today’s high-tech commercial trucks.
June 16, 2016
A quick overview of the program's workflow.
June 6, 2016
A detailed look at daily workflow features, including quickly locating customer and vehicle for initial estimate, as well as using Symptoms, Recommendations, Revisions for Repair...
June 6, 2016
A detailed look at daily workflow features, including quickly locating customer and vehicle for initial estimate, as well as using Symptoms, Recommendations, Revisions for Repair...
June 6, 2016
A detailed look at daily workflow features, including quickly locating customer and vehicle for initial estimate, as well as using Symptoms, Recommendations, Revisions for Repair...
June 6, 2016
Mitchell 1's Mobile ManagerPro brings Manager SE to the tablet for wireless portability.
March 31, 2015
Mitchell 1 offers a video demonstration of Manager SE's tire catalog integration.
March 31, 2015

Podcasts

The Fleet Lead
Mitchell 1's Kristy Coffman discusses two decades of TruckSeries, the growing role of AI in truck repair, and more.

Resources

Think of any upfront costs as an investment, leading to greater service opportunities as well as continuous ROI.
Aug. 6, 2020

Blogs

This tech used the Mitchell 1 SureTrack to correct a stalling engine on a 2005 GMC Sierra 2500 HD.
Jan. 14, 2015
This tech used the Mitchell 1 SureTrack to correct a stalling engine on a 2000 Oldsmobile Silhouette.
Dec. 12, 2014
Read how one technician came across a 'haunted' vehicle where windows rolled up on their own, and doors automatically locked.
Oct. 29, 2013
Stumped on a diagnosis? Get a sneak peek at how the Mitchell 1 SureTrack community works, and how it can help you with future fixes.
Oct. 7, 2013
One customer had issues with vibrations while accelerating a 2005 Nissan Sentra. Learn how one tech determined it was an erratic throttle position signal.
Aug. 27, 2013
This tech used the Mitchell 1 SureTrack resource to determine a MAF issue on a 2002 Nissan Xterra.
Aug. 1, 2013
With less than a month until SuperTech, we're going into high gear
June 11, 2009
Time to call in the "brain trust"
Dec. 18, 2008

News

The sweepstakes give technicians and other service professionals the chance to earn a $100 gift card every Thursday until Dec. 25.
Nov. 25, 2025
With the agreement, those with Geotab-equipped vehicles will be able to leverage VOYOLink’s access to shop locations and vehicle notifications.
Nov. 11, 2025
The latest update to the Truck Series repair software will proactively address increasing need of diagnostic information as electric components and systems become more common ...
Feb. 24, 2020
Mitchell 1 partnered with Entricit to connect vehicles using different telematics devices to repair shops.
Nov. 9, 2017
Technology takes service from the point of sales to the point of need.
Nov. 6, 2012
Gets subscription to Repair-Connect.net
Sept. 27, 2011
To Tractor-Trailer.net, Medium-Duty.net, Repair-Connect.net online programs
Aug. 8, 2011
On-Line Repair Programs
June 18, 2011
To state Super Tech event organizers
March 29, 2011
For Snap-on’s Verus and Verdict diagnostic and information systems
March 7, 2011

Articles

Mitchell 1’s newest feature on its SocialCRM solution can compile and summarize reviews and customer feedback from SureCritic, Google, Facebook, and more.
Aug. 15, 2025
The company’s additions to the shop management program include grouping labor, parts, and notes to their jobs and an integrated eCatalog.
March 19, 2025
Mitchell 1 has been covering how to best leverage their products to increase shop efficiency and organization throughout the year. According to the company, here’s the best of...
Dec. 27, 2024
The latest emissions guide will cover medium and heavy-duty domestic trucks and vans, while the parts catalog will include semi-truck and commercial vehicle parts.
Nov. 25, 2024
Each truck brand has its own personality, and technicians need to master a range of skills to keep freight rolling efficiently.
Nov. 20, 2024
The new features offer more website designs for SocialCRM customers, as well as advanced marketing promotion options and online employee recognition.
June 20, 2024
Technicians can now access the industry's recommend practices via the software tool, which also got an upgrade to how users access wiring diagrams.
March 3, 2023
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Mitchell 1 emphasized how training techs to view shops holistically streamlines their repair processes, improves shop communication, engages them with customers, and further incentivize...
Aug. 19, 2022
From VehicleServicePros.com
Google ReScore
Mitchell 1 adds exclusive Google ReScore feature to SocialCRM shop marketing service.
Aug. 11, 2022
When diagnosing problems with today’s trucks, simply relying on the tried and true can lead technicians to overlook complex issues that are likely in play when something goes ...
Jan. 18, 2021

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Additional content from Mitchell 1

The theme in the Mitchell 1 booth this year is helping auto repair shops maximize efficiency at every step in the repair process.
Oct. 26, 2020
The series will help attendees learn practical ways to increase customer engagement, business, and profits.
Sept. 30, 2020
Photo courtesy of Mitchell 1
Mitchell1 Truck Series Messaging
With MessageCenter, truck repair shops can reach their customers right away by text messaging directly from inside the shop management system.
Sept. 22, 2020
Harmon will receive a one-year complimentary subscription to Mitchell 1’s ProDemand software for his school, a three-year membership in the North American Council of Automotive...
Aug. 3, 2020
The company advises marketing strategies shops could implement in the wake of the COVID-19 pandemic.
July 15, 2020
Each year, Mitchell 1 recognizes one U.S. or Canadian student for outstanding achievement in automotive technology and auto shop repair scholastics.
June 18, 2020
The latest software release of ProDemand features a quick link for tire information and lifting points.
May 26, 2020
The webinar sessions will focus on best practices and guide users through the functionality of the Mitchell 1 Manager SE shop management system.
April 20, 2020
The ProDemand Interactive Wiring Diagrams from Mitchell 1 offers patent-pending features as well as navigation and viewing enhancements designed to assist auto technicians with...
March 26, 2020
The features allow for interactivity that connects wiring diagrams directly to component information without exiting the wiring diagram.
Feb. 4, 2020
Johnson will present a session on ADAS and discuss the challenges, how repair shops are adapting to new calibration requirements, and how the industry supports the service industry...
Jan. 10, 2020
Tips and tools to avoid come-backs after brake maintenance and service.
Dec. 17, 2019