Decisiv

Reston, VA 20191

COMPANY OVERVIEW

About Decisiv

Contact

11180 Sunrise Valley Drive
Suite 100
Reston, VA 20191
http://www.decisiv.com
804-762-4153 Ext: 303

More Info on Decisiv

Decisiv provides a cloud-based Service Relationship Management (SRM) platform that revolutionizes how the service supply chain for commercial assets communicates and collaborates. Decisiv is driving improvement in asset performance and utilization for manufacturers, service providers, and asset owners in the commercial vehicle, heavy equipment, and industrial markets. The SRM platform’s ability to harness, share, and analyze connected asset data, and to intelligently enable service management, is the key to driving asset uptime and availability. Decisiv is the partner of choice for major commercial vehicle manufacturers, including Volvo, Mack, Hino, Isuzu, Peterbilt, and Kenworth, as well as their dealers and call centers, service networks, and asset owners.

PRODUCTS & PRESS RELEASES

Photo courtesy of Decisiv
Bison Transport Decisiv 60801e7edfae8
Shop Management

TMC, Decisiv partner on parts, labor cost benchmarking survey

The survey has been designed to track key performance indicators for commercial vehicle parts and labor and will provide data based on fleet and service provider data from the...
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Shop Management

Decisiv, TMC launch North American Service Event Benchmark reports

April 20, 2021
The companies’ partnership is to produce a benchmarking tool designed to track key performance indicators for commercial vehicle parts and labor based on the Council's Vehicle...
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Diagnostic & Repair

Decisiv expands integration with Noregon's in-shop diagnostics to support multi-brand dealers

Aug. 23, 2018
Users will have the capability to submit a case to the appropriate OEM, allowing multi-brand dealers to use the same processes with all of their vehicles.
Data & Telematics

Great Dane partners with Decisiv to provide real-time maintenance management data

May 3, 2018
This collaboration was established to enhance service and maintenance event management through data transparency.
Industry News

Decisiv makes CRN Fast Growth 150 list

Aug. 29, 2017
The list is CRN’s annual ranking of North American-based technology integrators, solution providers and IT consultants that have experienced significant growth over the past two...

Articles & News

Alex Keenan / Fleet Maintenance
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Shop Operations

ATA reports parts and labor costs dropped in Q2 2023

Sept. 22, 2023
The ATA's Technology & Maintenance Council and Decisiv have found that increasing replacement vehicles and lower fright volumes are leading to the decrease in parts and labor ...
Photo: Frost & Sullivan
Decisiv Frost Sullivan 2022 Company Of The Year Srm
Shop Management

Decisiv named top SRM by Frost & Sullivan

Dec. 8, 2022
The consulting firm reconized Decisiv's impact in service relationship management due to its service to original equipment manufacturers, fleet and asset managers, service providers...
Image provided by Noregon
One of the main challenges of utilizing data for better decision-making is access to and efficient analysis of this information.
Data & Telematics

How data can improve fleet maintenance

June 12, 2018
Access to more useable data will lead the way for more optimized trucking maintenance practices.
Shop Management

Improve warranty claim recovery

June 12, 2017
Poorly tracking warranty status has a wide range of impacts on asset total cost of ownership (TCO).
Vehicle connectivity is defined by its ecosystem of interconnections -- assets, applications, systems and people across fleets, dealers, OEMs, breakdown/call centers and other service event participants.
Shop Management

Vehicle connectivity and the future of maintenance

June 10, 2016
Properly leveraging real-time vehicle information improves uptime and increases vehicle efficiency.
Shop Management

Service relationship management

June 10, 2016
Connecting assets, people, processes and content in real time.

Videos & Resources

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Shop Management

SRM, Asset Maintenance and the technology alphabet soup

Dec. 8, 2017
This whitepaper includes tips for optimizing the service process for commercial assets in the confusing IT world.
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Employees & Training

VMRS: The next level

Feb. 28, 2017
Inconsistent application, limited adoption and misconceptions have limited the VMRS' broader value. Decisiv discusses how organizations can leverage VMRS benefits with little ...
Whitepaper By Decisiv Beyond Cost Per Mile The Right Metrics To Measure Fleet Health 2 541707727f172
Emissions & Efficiency

Beyond Cost-Per-Mile: The Right Metrics to Measure Fleet Health

Sept. 15, 2014
For years, fleets have used cost-per-mile to measure how well they’re doing. While there’s no standard formula for determining cost-per-mile, most of you include some (or all)...
Shop Management

Service relationship management: Driving uptime in commercial vehicle maintenance and repair

July 11, 2013
The implementation of an SRM platform to service and repair programs can eliminate inefficiencies while providing a competitive and financial advantage for forward thinking fleets...

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All content from Decisiv

Shop Management

Decisiv expands service management software platform to heavy equipment markets

July 11, 2017
Decisiv has engaged two industry veterans to head up this initiative: Mark Wasilko and Michael Jakab.
Shop Management

Decisiv joins Geotab Marketplace

July 29, 2015
Decisiv, Inc., a provider of Service Relationship Management (SRM) solutions for commercial assets, announced it is part of the newly launched Geotab Marketplace, a complement...
Shop Management

Decisiv growth expands in North American commercial vehicle market

June 16, 2014
More than 2,000 fleet and third-party service locations in the U.S. and Canada are now leveraging the SRM technology to process 1.2 million transactions per year.
Shop Management

Ryder System and Decisiv partner to create fleet maintenance relationship management software

April 14, 2014
Platform aims to increase fleet uptime, lower maintenance costs and improve visibility
While defining vehicle downtime may seem easy enough, it is anything but because there is no agreed upon system of measurement.
Shop Management

How does your vehicle downtime measure up?

Feb. 12, 2014
An industry group is working to define and measure vehicle downtime.
Shop Management

Decisiv offers Days Out of Service impact calculator

Oct. 21, 2013
Online tool instantly shows how DOS impacts asset utilization and profitability
Shop Management

The Larson Group reduces days out of service for fleet maintenance

Sept. 25, 2013
Peterbilt dealership uses Decisiv service relationship management platform to more efficiently manage fleet service events.
Shop Management

Decisiv receives award from Frost & Sullivan

Sept. 11, 2013
Decisiv wins 2013 North American Customer Value Leadership Award for Fleet Maintenance.