What happens when engineers known for missile defense systems and giant robot battle suits take on a time-consuming, repetitive shop job? An automated lift that swaps four wheels...
Most technicians want a predictable paycheck. Shops want efficiency and accountability. There are ways to deliver both without fully committing to flat rate or hourly.
While every maintenance department is working to get trucks back on the road as quickly as possible, taking a bit more time to truly solve an issue, and not just patch it, will...